Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 04602
VM0004602Membermember4602@example.test · +601110004602 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted In
Points Balance
550
Current loyalty balance
Lifetime Spend
RM 689
Across 14 visits
Total Visits
14
Since 2026-01-20
Average Order Value
RM 54
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
28d
2026-09-11
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
550 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-11 · OPLUMO Outlet 13
Outlet purchase
2026-08-30 · Member activity · RM 40.50
App session
2026-08-18 · OPLUMO Outlet 13
Points credited
2026-08-06 · Member activity · RM 45.90
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 13
Outlet purchase
2026-07-13 · Member activity · RM 51.30
Points credited
2026-07-01 · OPLUMO Outlet 13
Outlet purchase
2026-06-19 · Member activity · RM 56.70