Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 04594
VM0004594Silvermember4594@example.test · +601110004594 · Preferred outlet: OPLUMO Outlet 5
LunchNew Joiner
Consent Status
Opted Out
Points Balance
1,266
Current loyalty balance
Lifetime Spend
RM 1,583
Across 36 visits
Total Visits
36
Since 2025-01-13
Average Order Value
RM 39
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
4d
2026-10-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,266 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 5
Outlet purchase
2026-09-23 · Member activity · RM 29.25
App session
2026-09-11 · OPLUMO Outlet 5
Points credited
2026-08-30 · Member activity · RM 33.15
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 5
Outlet purchase
2026-08-06 · Member activity · RM 37.05
Points credited
2026-07-25 · OPLUMO Outlet 5
Outlet purchase
2026-07-13 · Member activity · RM 40.95