Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 04592
VM0004592Goldmember4592@example.test · +601110004592 · Preferred outlet: OPLUMO Outlet 3
High ValueWeekend
Consent Status
Opted In
Points Balance
2,970
Current loyalty balance
Lifetime Spend
RM 3,713
Across 43 visits
Total Visits
43
Since 2024-09-03
Average Order Value
RM 109
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
10d
2026-09-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,970 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 3
Outlet purchase
2026-09-17 · Member activity · RM 81.75
App session
2026-09-05 · OPLUMO Outlet 3
Points credited
2026-08-24 · Member activity · RM 92.65
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 3
Outlet purchase
2026-07-31 · Member activity · RM 103.55
Points credited
2026-07-19 · OPLUMO Outlet 3
Outlet purchase
2026-07-07 · Member activity · RM 114.45