Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 04590
VM0004590Silvermember4590@example.test · +601110004590 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted In
Points Balance
980
Current loyalty balance
Lifetime Spend
RM 1,226
Across 39 visits
Total Visits
39
Since 2024-11-18
Average Order Value
RM 31
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
6d
2026-10-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
980 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 1
Outlet purchase
2026-09-21 · Member activity · RM 23.25
App session
2026-09-09 · OPLUMO Outlet 1
Points credited
2026-08-28 · Member activity · RM 26.35
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 1
Outlet purchase
2026-08-04 · Member activity · RM 29.45
Points credited
2026-07-23 · OPLUMO Outlet 1
Outlet purchase
2026-07-11 · Member activity · RM 32.55