Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 04582
VM0004582Membermember4582@example.test · +601110004582 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted In
Points Balance
235
Current loyalty balance
Lifetime Spend
RM 295
Across 2 visits
Total Visits
2
Since 2026-09-04
Average Order Value
RM 137
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
17d
2026-09-22
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
235 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-22 · OPLUMO Outlet 10
Outlet purchase
2026-09-10 · Member activity · RM 102.75
App session
2026-08-29 · OPLUMO Outlet 10
Points credited
2026-08-17 · Member activity · RM 116.45
Win-back campaign delivered
2026-08-05 · OPLUMO Outlet 10
Outlet purchase
2026-07-24 · Member activity · RM 130.15
Points credited
2026-07-12 · OPLUMO Outlet 10
Outlet purchase
2026-06-30 · Member activity · RM 143.85