Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 04580
VM0004580Membermember4580@example.test · +601110004580 · Preferred outlet: OPLUMO Outlet 8
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
125
Current loyalty balance
Lifetime Spend
RM 156
Across 1 visits
Total Visits
1
Since 2026-08-19
Average Order Value
RM 173
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
33d
2026-09-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
125 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-06 · OPLUMO Outlet 8
Outlet purchase
2026-08-25 · Member activity · RM 129.75
App session
2026-08-13 · OPLUMO Outlet 8
Points credited
2026-08-01 · Member activity · RM 147.05
Win-back campaign delivered
2026-07-20 · OPLUMO Outlet 8
Outlet purchase
2026-07-08 · Member activity · RM 164.35
Points credited
2026-06-26 · OPLUMO Outlet 8
Outlet purchase
2026-06-14 · Member activity · RM 181.65