Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 04577
VM0004577Goldmember4577@example.test · +601110004577 · Preferred outlet: OPLUMO Outlet 5
FamilyDelivery
Consent Status
Opted In
Points Balance
3,526
Current loyalty balance
Lifetime Spend
RM 4,408
Across 38 visits
Total Visits
38
Since 2024-11-01
Average Order Value
RM 117
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
41d
2026-08-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,526 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 5
Outlet purchase
2026-08-17 · Member activity · RM 87.75
App session
2026-08-05 · OPLUMO Outlet 5
Points credited
2026-07-24 · Member activity · RM 99.45
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 5
Outlet purchase
2026-06-30 · Member activity · RM 111.15
Points credited
2026-06-18 · OPLUMO Outlet 5
Outlet purchase
2026-06-06 · Member activity · RM 122.85