Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 00456
VM0000456Goldmember456@example.test · +601110000456 · Preferred outlet: OPLUMO Outlet 15
High ValueWeekend
Consent Status
Opted Out
Points Balance
2,969
Current loyalty balance
Lifetime Spend
RM 3,712
Across 27 visits
Total Visits
27
Since 2025-01-24
Average Order Value
RM 139
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
155d
2026-05-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,969 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-07 · OPLUMO Outlet 15
Outlet purchase
2026-04-25 · Member activity · RM 104.25
App session
2026-04-13 · OPLUMO Outlet 15
Points credited
2026-04-01 · Member activity · RM 118.15
Win-back campaign delivered
2026-03-20 · OPLUMO Outlet 15
Outlet purchase
2026-03-08 · Member activity · RM 132.05
Points credited
2026-02-24 · OPLUMO Outlet 15
Outlet purchase
2026-02-12 · Member activity · RM 145.95