Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 04548
VM0004548Silvermember4548@example.test · +601110004548 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,336
Current loyalty balance
Lifetime Spend
RM 2,921
Across 43 visits
Total Visits
43
Since 2024-04-16
Average Order Value
RM 81
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
150d
2026-05-12
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,336 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 10
Outlet purchase
2026-04-30 · Member activity · RM 60.75
App session
2026-04-18 · OPLUMO Outlet 10
Points credited
2026-04-06 · Member activity · RM 68.85
Win-back campaign delivered
2026-03-25 · OPLUMO Outlet 10
Outlet purchase
2026-03-13 · Member activity · RM 76.95
Points credited
2026-03-01 · OPLUMO Outlet 10
Outlet purchase
2026-02-17 · Member activity · RM 85.05