Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 04546
VM0004546Membermember4546@example.test · +601110004546 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted Out
Points Balance
438
Current loyalty balance
Lifetime Spend
RM 548
Across 11 visits
Total Visits
11
Since 2025-10-25
Average Order Value
RM 59
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
169d
2026-04-23
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
438 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 8
Outlet purchase
2026-04-11 · Member activity · RM 44.25
App session
2026-03-30 · OPLUMO Outlet 8
Points credited
2026-03-18 · Member activity · RM 50.15
Win-back campaign delivered
2026-03-06 · OPLUMO Outlet 8
Outlet purchase
2026-02-22 · Member activity · RM 56.05
Points credited
2026-02-10 · OPLUMO Outlet 8
Outlet purchase
2026-01-29 · Member activity · RM 61.95