Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 04545
VM0004545Membermember4545@example.test · +601110004545 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted In
Points Balance
387
Current loyalty balance
Lifetime Spend
RM 484
Across 13 visits
Total Visits
13
Since 2026-02-02
Average Order Value
RM 49
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
33d
2026-09-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
387 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-06 · OPLUMO Outlet 7
Outlet purchase
2026-08-25 · Member activity · RM 36.75
App session
2026-08-13 · OPLUMO Outlet 7
Points credited
2026-08-01 · Member activity · RM 41.65
Win-back campaign delivered
2026-07-20 · OPLUMO Outlet 7
Outlet purchase
2026-07-08 · Member activity · RM 46.55
Points credited
2026-06-26 · OPLUMO Outlet 7
Outlet purchase
2026-06-14 · Member activity · RM 51.45