Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 04537
VM0004537Goldmember4537@example.test · +601110004537 · Preferred outlet: OPLUMO Outlet 16
FamilyDelivery
Consent Status
Opted In
Points Balance
2,420
Current loyalty balance
Lifetime Spend
RM 3,025
Across 19 visits
Total Visits
19
Since 2025-10-19
Average Order Value
RM 171
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
31d
2026-09-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,420 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-08 · OPLUMO Outlet 16
Outlet purchase
2026-08-27 · Member activity · RM 128.25
App session
2026-08-15 · OPLUMO Outlet 16
Points credited
2026-08-03 · Member activity · RM 145.35
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 16
Outlet purchase
2026-07-10 · Member activity · RM 162.45
Points credited
2026-06-28 · OPLUMO Outlet 16
Outlet purchase
2026-06-16 · Member activity · RM 179.55