Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 04536
VM0004536Membermember4536@example.test · +601110004536 · Preferred outlet: OPLUMO Outlet 15
High ValueWeekend
Consent Status
Opted In
Points Balance
153
Current loyalty balance
Lifetime Spend
RM 192
Across 3 visits
Total Visits
3
Since 2026-06-14
Average Order Value
RM 79
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
81d
2026-07-20
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
153 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-20 · OPLUMO Outlet 15
Outlet purchase
2026-07-08 · Member activity · RM 59.25
App session
2026-06-26 · OPLUMO Outlet 15
Points credited
2026-06-14 · Member activity · RM 67.15
Win-back campaign delivered
2026-06-02 · OPLUMO Outlet 15
Outlet purchase
2026-05-21 · Member activity · RM 75.05
Points credited
2026-05-09 · OPLUMO Outlet 15
Outlet purchase
2026-04-27 · Member activity · RM 82.95