Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 04534
VM0004534Silvermember4534@example.test · +601110004534 · Preferred outlet: OPLUMO Outlet 13
App UserFamily
Consent Status
Opted Out
Points Balance
1,820
Current loyalty balance
Lifetime Spend
RM 2,275
Across 41 visits
Total Visits
41
Since 2024-10-16
Average Order Value
RM 67
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
3d
2026-10-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,820 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 13
Outlet purchase
2026-09-24 · Member activity · RM 50.25
App session
2026-09-12 · OPLUMO Outlet 13
Points credited
2026-08-31 · Member activity · RM 56.95
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 13
Outlet purchase
2026-08-07 · Member activity · RM 63.65
Points credited
2026-07-26 · OPLUMO Outlet 13
Outlet purchase
2026-07-14 · Member activity · RM 70.35