Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 04533
VM0004533Membermember4533@example.test · +601110004533 · Preferred outlet: OPLUMO Outlet 12
New JoinerHigh Value
Consent Status
Opted In
Points Balance
871
Current loyalty balance
Lifetime Spend
RM 1,089
Across 7 visits
Total Visits
7
Since 2026-03-22
Average Order Value
RM 135
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
93d
2026-07-08
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
871 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-08 · OPLUMO Outlet 12
Outlet purchase
2026-06-26 · Member activity · RM 101.25
App session
2026-06-14 · OPLUMO Outlet 12
Points credited
2026-06-02 · Member activity · RM 114.75
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 12
Outlet purchase
2026-05-09 · Member activity · RM 128.25
Points credited
2026-04-27 · OPLUMO Outlet 12
Outlet purchase
2026-04-15 · Member activity · RM 141.75