Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 04530
VM0004530Membermember4530@example.test · +601110004530 · Preferred outlet: OPLUMO Outlet 9
LunchNew Joiner
Consent Status
Opted In
Points Balance
563
Current loyalty balance
Lifetime Spend
RM 704
Across 25 visits
Total Visits
25
Since 2025-02-26
Average Order Value
RM 26
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
158d
2026-05-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
563 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-04 · OPLUMO Outlet 9
Outlet purchase
2026-04-22 · Member activity · RM 19.50
App session
2026-04-10 · OPLUMO Outlet 9
Points credited
2026-03-29 · Member activity · RM 22.10
Win-back campaign delivered
2026-03-17 · OPLUMO Outlet 9
Outlet purchase
2026-03-05 · Member activity · RM 24.70
Points credited
2026-02-21 · OPLUMO Outlet 9
Outlet purchase
2026-02-09 · Member activity · RM 27.30