Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 00453
VM0000453Goldmember453@example.test · +601110000453 · Preferred outlet: OPLUMO Outlet 12
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,709
Current loyalty balance
Lifetime Spend
RM 3,387
Across 25 visits
Total Visits
25
Since 2025-05-04
Average Order Value
RM 162
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
91d
2026-07-10
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,709 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 12
Outlet purchase
2026-06-28 · Member activity · RM 121.50
App session
2026-06-16 · OPLUMO Outlet 12
Points credited
2026-06-04 · Member activity · RM 137.70
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 12
Outlet purchase
2026-05-11 · Member activity · RM 153.90
Points credited
2026-04-29 · OPLUMO Outlet 12
Outlet purchase
2026-04-17 · Member activity · RM 170.10