Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 04525
VM0004525Membermember4525@example.test · +601110004525 · Preferred outlet: OPLUMO Outlet 4
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
125
Current loyalty balance
Lifetime Spend
RM 157
Across 5 visits
Total Visits
5
Since 2026-07-07
Average Order Value
RM 34
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
22d
2026-09-17
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
125 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-17 · OPLUMO Outlet 4
Outlet purchase
2026-09-05 · Member activity · RM 25.50
App session
2026-08-24 · OPLUMO Outlet 4
Points credited
2026-08-12 · Member activity · RM 28.90
Win-back campaign delivered
2026-07-31 · OPLUMO Outlet 4
Outlet purchase
2026-07-19 · Member activity · RM 32.30
Points credited
2026-07-07 · OPLUMO Outlet 4
Outlet purchase
2026-06-25 · Member activity · RM 35.70