Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 04520
VM0004520Membermember4520@example.test · +601110004520 · Preferred outlet: OPLUMO Outlet 16
High ValueWeekend
Consent Status
Opted In
Points Balance
853
Current loyalty balance
Lifetime Spend
RM 1,066
Across 11 visits
Total Visits
11
Since 2026-03-23
Average Order Value
RM 103
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
20d
2026-09-19
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
853 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-19 · OPLUMO Outlet 16
Outlet purchase
2026-09-07 · Member activity · RM 77.25
App session
2026-08-26 · OPLUMO Outlet 16
Points credited
2026-08-14 · Member activity · RM 87.55
Win-back campaign delivered
2026-08-02 · OPLUMO Outlet 16
Outlet purchase
2026-07-21 · Member activity · RM 97.85
Points credited
2026-07-09 · OPLUMO Outlet 16
Outlet purchase
2026-06-27 · Member activity · RM 108.15