Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 04517
VM0004517Membermember4517@example.test · +601110004517 · Preferred outlet: OPLUMO Outlet 13
New JoinerHigh Value
Consent Status
Opted In
Points Balance
193
Current loyalty balance
Lifetime Spend
RM 242
Across 4 visits
Total Visits
4
Since 2026-07-20
Average Order Value
RM 55
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
27d
2026-09-12
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
193 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 13
Outlet purchase
2026-08-31 · Member activity · RM 41.25
App session
2026-08-19 · OPLUMO Outlet 13
Points credited
2026-08-07 · Member activity · RM 46.75
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 13
Outlet purchase
2026-07-14 · Member activity · RM 52.25
Points credited
2026-07-02 · OPLUMO Outlet 13
Outlet purchase
2026-06-20 · Member activity · RM 57.75