Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 04508
VM0004508Membermember4508@example.test · +601110004508 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
389
Current loyalty balance
Lifetime Spend
RM 487
Across 6 visits
Total Visits
6
Since 2026-07-10
Average Order Value
RM 79
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
1d
2026-10-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
389 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 4
Outlet purchase
2026-09-26 · Member activity · RM 59.25
App session
2026-09-14 · OPLUMO Outlet 4
Points credited
2026-09-02 · Member activity · RM 67.15
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 4
Outlet purchase
2026-08-09 · Member activity · RM 75.05
Points credited
2026-07-28 · OPLUMO Outlet 4
Outlet purchase
2026-07-16 · Member activity · RM 82.95