Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 04503
VM0004503Membermember4503@example.test · +601110004503 · Preferred outlet: OPLUMO Outlet 16
Birthday SoonLunch
Consent Status
Opted Out
Points Balance
629
Current loyalty balance
Lifetime Spend
RM 787
Across 11 visits
Total Visits
11
Since 2026-04-02
Average Order Value
RM 90
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
10d
2026-09-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
629 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 16
Outlet purchase
2026-09-17 · Member activity · RM 67.50
App session
2026-09-05 · OPLUMO Outlet 16
Points credited
2026-08-24 · Member activity · RM 76.50
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 16
Outlet purchase
2026-07-31 · Member activity · RM 85.50
Points credited
2026-07-19 · OPLUMO Outlet 16
Outlet purchase
2026-07-07 · Member activity · RM 94.50