Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 04495
VM0004495Platinummember4495@example.test · +601110004495 · Preferred outlet: OPLUMO Outlet 8
Birthday SoonLunch
Consent Status
Opted Out
Points Balance
4,825
Current loyalty balance
Lifetime Spend
RM 6,032
Across 44 visits
Total Visits
44
Since 2024-07-23
Average Order Value
RM 175
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
34d
2026-09-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
4,825 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-05 · OPLUMO Outlet 8
Outlet purchase
2026-08-24 · Member activity · RM 131.25
App session
2026-08-12 · OPLUMO Outlet 8
Points credited
2026-07-31 · Member activity · RM 148.75
Win-back campaign delivered
2026-07-19 · OPLUMO Outlet 8
Outlet purchase
2026-07-07 · Member activity · RM 166.25
Points credited
2026-06-25 · OPLUMO Outlet 8
Outlet purchase
2026-06-13 · Member activity · RM 183.75