Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 04494
VM0004494Silvermember4494@example.test · +601110004494 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted Out
Points Balance
1,613
Current loyalty balance
Lifetime Spend
RM 2,017
Across 27 visits
Total Visits
27
Since 2025-05-23
Average Order Value
RM 73
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
36d
2026-09-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,613 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 7
Outlet purchase
2026-08-22 · Member activity · RM 54.75
App session
2026-08-10 · OPLUMO Outlet 7
Points credited
2026-07-29 · Member activity · RM 62.05
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 7
Outlet purchase
2026-07-05 · Member activity · RM 69.35
Points credited
2026-06-23 · OPLUMO Outlet 7
Outlet purchase
2026-06-11 · Member activity · RM 76.65