Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 04492
VM0004492Silvermember4492@example.test · +601110004492 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,429
Current loyalty balance
Lifetime Spend
RM 1,787
Across 30 visits
Total Visits
30
Since 2025-04-19
Average Order Value
RM 62
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
16d
2026-09-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,429 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 5
Outlet purchase
2026-09-11 · Member activity · RM 46.50
App session
2026-08-30 · OPLUMO Outlet 5
Points credited
2026-08-18 · Member activity · RM 52.70
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 5
Outlet purchase
2026-07-25 · Member activity · RM 58.90
Points credited
2026-07-13 · OPLUMO Outlet 5
Outlet purchase
2026-07-01 · Member activity · RM 65.10