Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 04490
VM0004490Silvermember4490@example.test · +601110004490 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,579
Current loyalty balance
Lifetime Spend
RM 1,975
Across 17 visits
Total Visits
17
Since 2025-12-08
Average Order Value
RM 106
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
17d
2026-09-22
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,579 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-22 · OPLUMO Outlet 3
Outlet purchase
2026-09-10 · Member activity · RM 79.50
App session
2026-08-29 · OPLUMO Outlet 3
Points credited
2026-08-17 · Member activity · RM 90.10
Win-back campaign delivered
2026-08-05 · OPLUMO Outlet 3
Outlet purchase
2026-07-24 · Member activity · RM 100.70
Points credited
2026-07-12 · OPLUMO Outlet 3
Outlet purchase
2026-06-30 · Member activity · RM 111.30