Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 04484
VM0004484Membermember4484@example.test · +601110004484 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
171
Current loyalty balance
Lifetime Spend
RM 214
Across 1 visits
Total Visits
1
Since 2026-09-09
Average Order Value
RM 174
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
12d
2026-09-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
171 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-27 · OPLUMO Outlet 14
Outlet purchase
2026-09-15 · Member activity · RM 130.50
App session
2026-09-03 · OPLUMO Outlet 14
Points credited
2026-08-22 · Member activity · RM 147.90
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 14
Outlet purchase
2026-07-29 · Member activity · RM 165.30
Points credited
2026-07-17 · OPLUMO Outlet 14
Outlet purchase
2026-07-05 · Member activity · RM 182.70