Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 00448
VM0000448Goldmember448@example.test · +601110000448 · Preferred outlet: OPLUMO Outlet 7
High ValueWeekend
Consent Status
Opted In
Points Balance
2,725
Current loyalty balance
Lifetime Spend
RM 3,407
Across 22 visits
Total Visits
22
Since 2025-08-20
Average Order Value
RM 155
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
37d
2026-09-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,725 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 7
Outlet purchase
2026-08-21 · Member activity · RM 116.25
App session
2026-08-09 · OPLUMO Outlet 7
Points credited
2026-07-28 · Member activity · RM 131.75
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 7
Outlet purchase
2026-07-04 · Member activity · RM 147.25
Points credited
2026-06-22 · OPLUMO Outlet 7
Outlet purchase
2026-06-10 · Member activity · RM 162.75