Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 04473
VM0004473Membermember4473@example.test · +601110004473 · Preferred outlet: OPLUMO Outlet 3
FamilyDelivery
Consent Status
Opted Out
Points Balance
398
Current loyalty balance
Lifetime Spend
RM 498
Across 15 visits
Total Visits
15
Since 2025-08-10
Average Order Value
RM 27
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
173d
2026-04-19
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
398 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 3
Outlet purchase
2026-04-07 · Member activity · RM 20.25
App session
2026-03-26 · OPLUMO Outlet 3
Points credited
2026-03-14 · Member activity · RM 22.95
Win-back campaign delivered
2026-03-02 · OPLUMO Outlet 3
Outlet purchase
2026-02-18 · Member activity · RM 25.65
Points credited
2026-02-06 · OPLUMO Outlet 3
Outlet purchase
2026-01-25 · Member activity · RM 28.35