Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 04470
VM0004470Silvermember4470@example.test · +601110004470 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted Out
Points Balance
1,007
Current loyalty balance
Lifetime Spend
RM 1,260
Across 13 visits
Total Visits
13
Since 2026-01-24
Average Order Value
RM 90
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
42d
2026-08-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,007 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-28 · OPLUMO Outlet 17
Outlet purchase
2026-08-16 · Member activity · RM 67.50
App session
2026-08-04 · OPLUMO Outlet 17
Points credited
2026-07-23 · Member activity · RM 76.50
Win-back campaign delivered
2026-07-11 · OPLUMO Outlet 17
Outlet purchase
2026-06-29 · Member activity · RM 85.50
Points credited
2026-06-17 · OPLUMO Outlet 17
Outlet purchase
2026-06-05 · Member activity · RM 94.50