Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 04465
VM0004465Silvermember4465@example.test · +601110004465 · Preferred outlet: OPLUMO Outlet 12
FamilyDelivery
Consent Status
Opted In
Points Balance
1,501
Current loyalty balance
Lifetime Spend
RM 1,877
Across 44 visits
Total Visits
44
Since 2024-04-07
Average Order Value
RM 41
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
141d
2026-05-21
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,501 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 12
Outlet purchase
2026-05-09 · Member activity · RM 30.75
App session
2026-04-27 · OPLUMO Outlet 12
Points credited
2026-04-15 · Member activity · RM 34.85
Win-back campaign delivered
2026-04-03 · OPLUMO Outlet 12
Outlet purchase
2026-03-22 · Member activity · RM 38.95
Points credited
2026-03-10 · OPLUMO Outlet 12
Outlet purchase
2026-02-26 · Member activity · RM 43.05