Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 04464
VM0004464Silvermember4464@example.test · +601110004464 · Preferred outlet: OPLUMO Outlet 11
High ValueWeekend
Consent Status
Opted In
Points Balance
2,005
Current loyalty balance
Lifetime Spend
RM 2,506
Across 18 visits
Total Visits
18
Since 2025-12-07
Average Order Value
RM 119
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
0d
2026-10-09
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,005 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 11
Outlet purchase
2026-09-27 · Member activity · RM 89.25
App session
2026-09-15 · OPLUMO Outlet 11
Points credited
2026-09-03 · Member activity · RM 101.15
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 11
Outlet purchase
2026-08-10 · Member activity · RM 113.05
Points credited
2026-07-29 · OPLUMO Outlet 11
Outlet purchase
2026-07-17 · Member activity · RM 124.95