Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 04454
VM0004454Membermember4454@example.test · +601110004454 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted Out
Points Balance
668
Current loyalty balance
Lifetime Spend
RM 835
Across 6 visits
Total Visits
6
Since 2026-03-29
Average Order Value
RM 174
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
104d
2026-06-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
668 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-27 · OPLUMO Outlet 1
Outlet purchase
2026-06-15 · Member activity · RM 130.50
App session
2026-06-03 · OPLUMO Outlet 1
Points credited
2026-05-22 · Member activity · RM 147.90
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 1
Outlet purchase
2026-04-28 · Member activity · RM 165.30
Points credited
2026-04-16 · OPLUMO Outlet 1
Outlet purchase
2026-04-04 · Member activity · RM 182.70