Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 04435
VM0004435Silvermember4435@example.test · +601110004435 · Preferred outlet: OPLUMO Outlet 16
WeekendApp User
Consent Status
Opted In
Points Balance
1,881
Current loyalty balance
Lifetime Spend
RM 2,352
Across 25 visits
Total Visits
25
Since 2025-02-28
Average Order Value
RM 99
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
156d
2026-05-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,881 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-06 · OPLUMO Outlet 16
Outlet purchase
2026-04-24 · Member activity · RM 74.25
App session
2026-04-12 · OPLUMO Outlet 16
Points credited
2026-03-31 · Member activity · RM 84.15
Win-back campaign delivered
2026-03-19 · OPLUMO Outlet 16
Outlet purchase
2026-03-07 · Member activity · RM 94.05
Points credited
2026-02-23 · OPLUMO Outlet 16
Outlet purchase
2026-02-11 · Member activity · RM 103.95