Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 04433
VM0004433Platinummember4433@example.test · +601110004433 · Preferred outlet: OPLUMO Outlet 14
FamilyDelivery
Consent Status
Opted Out
Points Balance
5,022
Current loyalty balance
Lifetime Spend
RM 6,278
Across 33 visits
Total Visits
33
Since 2024-09-21
Average Order Value
RM 174
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
172d
2026-04-20
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,022 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 14
Outlet purchase
2026-04-08 · Member activity · RM 130.50
App session
2026-03-27 · OPLUMO Outlet 14
Points credited
2026-03-15 · Member activity · RM 147.90
Win-back campaign delivered
2026-03-03 · OPLUMO Outlet 14
Outlet purchase
2026-02-19 · Member activity · RM 165.30
Points credited
2026-02-07 · OPLUMO Outlet 14
Outlet purchase
2026-01-26 · Member activity · RM 182.70