Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 04428
VM0004428Platinummember4428@example.test · +601110004428 · Preferred outlet: OPLUMO Outlet 9
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
5,143
Current loyalty balance
Lifetime Spend
RM 6,429
Across 45 visits
Total Visits
45
Since 2024-05-14
Average Order Value
RM 158
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
86d
2026-07-15
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Platinum tier
Membership & rewards
Platinum member
5,143 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-15 · OPLUMO Outlet 9
Outlet purchase
2026-07-03 · Member activity · RM 118.50
App session
2026-06-21 · OPLUMO Outlet 9
Points credited
2026-06-09 · Member activity · RM 134.30
Win-back campaign delivered
2026-05-28 · OPLUMO Outlet 9
Outlet purchase
2026-05-16 · Member activity · RM 150.10
Points credited
2026-05-04 · OPLUMO Outlet 9
Outlet purchase
2026-04-22 · Member activity · RM 165.90