Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 04426
VM0004426Platinummember4426@example.test · +601110004426 · Preferred outlet: OPLUMO Outlet 7
LunchNew Joiner
Consent Status
Opted In
Points Balance
6,443
Current loyalty balance
Lifetime Spend
RM 8,055
Across 36 visits
Total Visits
36
Since 2024-09-15
Average Order Value
RM 179
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
124d
2026-06-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
6,443 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-07 · OPLUMO Outlet 7
Outlet purchase
2026-05-26 · Member activity · RM 134.25
App session
2026-05-14 · OPLUMO Outlet 7
Points credited
2026-05-02 · Member activity · RM 152.15
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 7
Outlet purchase
2026-04-08 · Member activity · RM 170.05
Points credited
2026-03-27 · OPLUMO Outlet 7
Outlet purchase
2026-03-15 · Member activity · RM 187.95