Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 04414
VM0004414Membermember4414@example.test · +601110004414 · Preferred outlet: OPLUMO Outlet 12
App UserFamily
Consent Status
Opted In
Points Balance
559
Current loyalty balance
Lifetime Spend
RM 699
Across 12 visits
Total Visits
12
Since 2025-12-03
Average Order Value
RM 77
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
112d
2026-06-19
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
559 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-19 · OPLUMO Outlet 12
Outlet purchase
2026-06-07 · Member activity · RM 57.75
App session
2026-05-26 · OPLUMO Outlet 12
Points credited
2026-05-14 · Member activity · RM 65.45
Win-back campaign delivered
2026-05-02 · OPLUMO Outlet 12
Outlet purchase
2026-04-20 · Member activity · RM 73.15
Points credited
2026-04-08 · OPLUMO Outlet 12
Outlet purchase
2026-03-27 · Member activity · RM 80.85