Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 04411
VM0004411Membermember4411@example.test · +601110004411 · Preferred outlet: OPLUMO Outlet 9
WeekendApp User
Consent Status
Opted In
Points Balance
848
Current loyalty balance
Lifetime Spend
RM 1,061
Across 28 visits
Total Visits
28
Since 2024-12-19
Average Order Value
RM 34
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
173d
2026-04-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
848 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 9
Outlet purchase
2026-04-07 · Member activity · RM 25.50
App session
2026-03-26 · OPLUMO Outlet 9
Points credited
2026-03-14 · Member activity · RM 28.90
Win-back campaign delivered
2026-03-02 · OPLUMO Outlet 9
Outlet purchase
2026-02-18 · Member activity · RM 32.30
Points credited
2026-02-06 · OPLUMO Outlet 9
Outlet purchase
2026-01-25 · Member activity · RM 35.70