Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 04409
VM0004409Membermember4409@example.test · +601110004409 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted In
Points Balance
843
Current loyalty balance
Lifetime Spend
RM 1,054
Across 13 visits
Total Visits
13
Since 2026-02-24
Average Order Value
RM 93
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
11d
2026-09-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
843 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 7
Outlet purchase
2026-09-16 · Member activity · RM 69.75
App session
2026-09-04 · OPLUMO Outlet 7
Points credited
2026-08-23 · Member activity · RM 79.05
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 7
Outlet purchase
2026-07-30 · Member activity · RM 88.35
Points credited
2026-07-18 · OPLUMO Outlet 7
Outlet purchase
2026-07-06 · Member activity · RM 97.65