Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 04408
VM0004408Goldmember4408@example.test · +601110004408 · Preferred outlet: OPLUMO Outlet 6
High ValueWeekend
Consent Status
Opted In
Points Balance
4,283
Current loyalty balance
Lifetime Spend
RM 5,354
Across 34 visits
Total Visits
34
Since 2025-02-01
Average Order Value
RM 143
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
21d
2026-09-18
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,283 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-18 · OPLUMO Outlet 6
Outlet purchase
2026-09-06 · Member activity · RM 107.25
App session
2026-08-25 · OPLUMO Outlet 6
Points credited
2026-08-13 · Member activity · RM 121.55
Win-back campaign delivered
2026-08-01 · OPLUMO Outlet 6
Outlet purchase
2026-07-20 · Member activity · RM 135.85
Points credited
2026-07-08 · OPLUMO Outlet 6
Outlet purchase
2026-06-26 · Member activity · RM 150.15