Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 04405
VM0004405Silvermember4405@example.test · +601110004405 · Preferred outlet: OPLUMO Outlet 3
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,526
Current loyalty balance
Lifetime Spend
RM 1,908
Across 33 visits
Total Visits
33
Since 2024-11-17
Average Order Value
RM 61
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
115d
2026-06-16
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,526 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-16 · OPLUMO Outlet 3
Outlet purchase
2026-06-04 · Member activity · RM 45.75
App session
2026-05-23 · OPLUMO Outlet 3
Points credited
2026-05-11 · Member activity · RM 51.85
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 3
Outlet purchase
2026-04-17 · Member activity · RM 57.95
Points credited
2026-04-05 · OPLUMO Outlet 3
Outlet purchase
2026-03-24 · Member activity · RM 64.05