Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 00044
VM0000044Goldmember44@example.test · +601110000044 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,809
Current loyalty balance
Lifetime Spend
RM 4,762
Across 26 visits
Total Visits
26
Since 2025-07-10
Average Order Value
RM 162
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
6d
2026-10-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,809 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 11
Outlet purchase
2026-09-21 · Member activity · RM 121.50
App session
2026-09-09 · OPLUMO Outlet 11
Points credited
2026-08-28 · Member activity · RM 137.70
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 11
Outlet purchase
2026-08-04 · Member activity · RM 153.90
Points credited
2026-07-23 · OPLUMO Outlet 11
Outlet purchase
2026-07-11 · Member activity · RM 170.10