Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 04393
VM0004393Silvermember4393@example.test · +601110004393 · Preferred outlet: OPLUMO Outlet 8
FamilyDelivery
Consent Status
Opted In
Points Balance
1,746
Current loyalty balance
Lifetime Spend
RM 2,184
Across 21 visits
Total Visits
21
Since 2025-05-27
Average Order Value
RM 98
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
140d
2026-05-22
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,746 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 8
Outlet purchase
2026-05-10 · Member activity · RM 73.50
App session
2026-04-28 · OPLUMO Outlet 8
Points credited
2026-04-16 · Member activity · RM 83.30
Win-back campaign delivered
2026-04-04 · OPLUMO Outlet 8
Outlet purchase
2026-03-23 · Member activity · RM 93.10
Points credited
2026-03-11 · OPLUMO Outlet 8
Outlet purchase
2026-02-27 · Member activity · RM 102.90