Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 04390
VM0004390Silvermember4390@example.test · +601110004390 · Preferred outlet: OPLUMO Outlet 5
App UserFamily
Consent Status
Opted In
Points Balance
1,110
Current loyalty balance
Lifetime Spend
RM 1,388
Across 17 visits
Total Visits
17
Since 2025-12-13
Average Order Value
RM 100
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
12d
2026-09-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,110 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-27 · OPLUMO Outlet 5
Outlet purchase
2026-09-15 · Member activity · RM 75.00
App session
2026-09-03 · OPLUMO Outlet 5
Points credited
2026-08-22 · Member activity · RM 85.00
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 5
Outlet purchase
2026-07-29 · Member activity · RM 95.00
Points credited
2026-07-17 · OPLUMO Outlet 5
Outlet purchase
2026-07-05 · Member activity · RM 105.00