Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 04383
VM0004383Silvermember4383@example.test · +601110004383 · Preferred outlet: OPLUMO Outlet 15
Birthday SoonLunch
Consent Status
Opted In
Points Balance
1,436
Current loyalty balance
Lifetime Spend
RM 1,796
Across 21 visits
Total Visits
21
Since 2025-09-03
Average Order Value
RM 77
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
41d
2026-08-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,436 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 15
Outlet purchase
2026-08-17 · Member activity · RM 57.75
App session
2026-08-05 · OPLUMO Outlet 15
Points credited
2026-07-24 · Member activity · RM 65.45
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 15
Outlet purchase
2026-06-30 · Member activity · RM 73.15
Points credited
2026-06-18 · OPLUMO Outlet 15
Outlet purchase
2026-06-06 · Member activity · RM 80.85