Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 04380
VM0004380Platinummember4380@example.test · +601110004380 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
5,715
Current loyalty balance
Lifetime Spend
RM 7,145
Across 35 visits
Total Visits
35
Since 2024-11-02
Average Order Value
RM 171
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
94d
2026-07-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,715 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-07 · OPLUMO Outlet 12
Outlet purchase
2026-06-25 · Member activity · RM 128.25
App session
2026-06-13 · OPLUMO Outlet 12
Points credited
2026-06-01 · Member activity · RM 145.35
Win-back campaign delivered
2026-05-20 · OPLUMO Outlet 12
Outlet purchase
2026-05-08 · Member activity · RM 162.45
Points credited
2026-04-26 · OPLUMO Outlet 12
Outlet purchase
2026-04-14 · Member activity · RM 179.55