Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 04375
VM0004375Membermember4375@example.test · +601110004375 · Preferred outlet: OPLUMO Outlet 7
Birthday SoonLunch
Consent Status
Opted In
Points Balance
64
Current loyalty balance
Lifetime Spend
RM 81
Across 1 visits
Total Visits
1
Since 2026-05-10
Average Order Value
RM 75
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
134d
2026-05-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
64 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-28 · OPLUMO Outlet 7
Outlet purchase
2026-05-16 · Member activity · RM 56.25
App session
2026-05-04 · OPLUMO Outlet 7
Points credited
2026-04-22 · Member activity · RM 63.75
Win-back campaign delivered
2026-04-10 · OPLUMO Outlet 7
Outlet purchase
2026-03-29 · Member activity · RM 71.25
Points credited
2026-03-17 · OPLUMO Outlet 7
Outlet purchase
2026-03-05 · Member activity · RM 78.75