Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 04374
VM0004374Platinummember4374@example.test · +601110004374 · Preferred outlet: OPLUMO Outlet 6
App UserFamily
Consent Status
Opted In
Points Balance
5,377
Current loyalty balance
Lifetime Spend
RM 6,722
Across 45 visits
Total Visits
45
Since 2024-05-13
Average Order Value
RM 141
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
87d
2026-07-14
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Platinum tier
Membership & rewards
Platinum member
5,377 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 6
Outlet purchase
2026-07-02 · Member activity · RM 105.75
App session
2026-06-20 · OPLUMO Outlet 6
Points credited
2026-06-08 · Member activity · RM 119.85
Win-back campaign delivered
2026-05-27 · OPLUMO Outlet 6
Outlet purchase
2026-05-15 · Member activity · RM 133.95
Points credited
2026-05-03 · OPLUMO Outlet 6
Outlet purchase
2026-04-21 · Member activity · RM 148.05