Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 04372
VM0004372Membermember4372@example.test · +601110004372 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
345
Current loyalty balance
Lifetime Spend
RM 432
Across 5 visits
Total Visits
5
Since 2026-03-22
Average Order Value
RM 94
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
129d
2026-06-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
345 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-02 · OPLUMO Outlet 4
Outlet purchase
2026-05-21 · Member activity · RM 70.50
App session
2026-05-09 · OPLUMO Outlet 4
Points credited
2026-04-27 · Member activity · RM 79.90
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 4
Outlet purchase
2026-04-03 · Member activity · RM 89.30
Points credited
2026-03-22 · OPLUMO Outlet 4
Outlet purchase
2026-03-10 · Member activity · RM 98.70